Frequently asked questions

Create a free account, click Post an Ad, choose House or Vehicle, fill in the details with a real price and clear photos, then pay the one-time Rs. 600 fee and upload your payment slip. Our team verifies it and your ad goes live.

It's a one-time Rs. 600 fee per ad. Your listing stays live for 5 days, counted from the day we approve it. You can renew for another 5 days anytime.

Exactly 5 days from the approval date. After that it expires automatically so renters only ever see current listings. We'll remind you before it ends so you can renew.

You can manage your listings from your dashboard under My Listings — mark as rented, renew, or delete. For content edits, contact our team and we'll help.

Every ad is manually checked first. Once we confirm your payment — usually within 48 hours — it goes live. If it's taking longer, WhatsApp us on 0754957499.

Deposit or transfer Rs. 600 to our bank account (shown on the posting page), write your name as the reference, then upload the slip or transfer confirmation when you submit your ad.

The listing fee is generally non-refundable once your ad is published, since it covers verification and live placement. See our Refund Policy for the full details and exceptions.

Never. FastRent.lk charges only the small posting fee. You deal directly with the renter or owner and keep 100% — no commission, no broker cut.

Make sure your payment reference matches your deposit. If everything's correct and it's been over 48 hours, WhatsApp us on 0754957499 with your slip and we'll sort it out fast.

No — browsing listings and revealing owner contacts is free and needs no account. You only need an account to post an ad.

Use the Forgot password link on the login page. You'll reset it using your registered email and phone number.

Log in and open Account → Settings to update your profile and password anytime.

Delete individual listings from My Listings. To close your account entirely, contact us and we'll take care of it.

Our team manually reviews every listing and verifies the owner's payment before it goes live, and ads auto-expire in 5 days — so you never see stale or fake "ghost" ads.

Always inspect the property or vehicle in person, confirm the terms in writing, and never send a deposit before viewing. Read our full Safety Tips.

Your contact is only revealed to genuine renters who tap "Show contact". You choose who you respond to. See our Privacy Policy for how we handle your data.